AI tools for support teams that care about customer experience.
Deploy chatbots trained on your knowledge base for instant 24/7 support.
AI suggests contextualized responses to agents based on ticket history.
Auto-categorize, prioritize and route tickets using AI classification.
Build and maintain an intelligent FAQ that auto-updates from resolved tickets.
Detect frustrated customers early and escalate proactively.
Track resolution times, satisfaction scores and AI automation rates.