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Customer Support

Support
client

Oupi offers customer support capabilities that are centralized within a coherent ecosystem. Your chatbots and voice assistants share the same knowledge base, customer data, and learning capabilities. You reduce your support costs while improving customer satisfaction, freeing up your human teams to focus on higher-value interactions and complex customer relationships.

Transform Your Customer Support with Oupi!

The platform integrates robust features to ensure compliance with administrative regulations, such as GDPR, while protecting sensitive company data.

Oupi offers the ability to create custom dashboards, allowing real-time tracking of essential key performance indicators (KPIs) to inform strategic decisions.

Whether for evaluating the efficiency of legal processes, managing workloads, or optimizing firm resources, Oupi facilitates informed and efficient activity management.

By optimizing and automating numerous operational processes, Oupi helps reduce costs by increasing employee productivity.

Oupi Chat offers you the unique opportunity to choose a conversation topic, allowing you to discuss with a model specially trained in a field of your choice, whether it's finance, health, technology, or many others.

Imagine a virtual assistant that knows your services and your field of activity perfectly. Oupi's chatbot training feature allows you to achieve this goal with unparalleled performance.

Create your Chat model by training Oupi with your data. Thanks to this customized learning, Oupi's Chatbot becomes a source of precise information for your business.

Créer votre solution avec
une
IA sur mesure et des prompts adaptés

Oupi offers pre-recorded prompts or usage scenarios adapted to your company's customer support context and needs.
Quickly access artificial intelligence to respond to specific requests, while ensuring precise and relevant results. You can thus create your own feature or discussion model that can be used for each use case.

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